Developer-Friendly
AI-Powered Bug Capture
Capture snags with session replay, AI triage, and ship fixes 5x faster. Delivers to Jira, Linear, and Trello.
No credit card required
Production-Ready in
Minutes
Add Script Tag
Drop one line of JS into your app. Loads async, zero performance impact.
Connect Tracker
OAuth with Jira, Linear, or Trello. Map projects and set defaults.
Users Report Bugs
One click captures screenshot, replay, logs, network, and environment.
AI-Triaged Issues Arrive
Enriched reports land in your tracker with steps, priority, and assignee.
Zero Bloat.
Maximum Power
Everything you need. Nothing you don't.
Professional Capture
- HD screenshot capture
- Annotation toolkit
- Session replay
- 60-sec HD video
- AI repro steps
- Mobile-responsive
AI Intelligence
- Duplicate detection
- Priority suggestions
- Smart assignee matching
- Continuous learning
- Improves over time
Seamless Integration
- All major trackers
- Custom webhooks
- One-line setup
- 5-minute deploy
- Multi-project support
Developer Context
- Console logs
- Error stack traces
- Network monitoring
- Browser metadata
- Custom fields
Works With
Your Issue Tracker
Sends reports directly to the tools you already use and love
Loved by
Developers
Trusted by development teams worldwide
"We switched from UserSnap primarily to cut costs, but were also impressed with the quality of the reports and level of detail the platform provides our devs."
"The customisable widget fits perfectly with our brand, and the automatic sync keeps our entire team in the loop. SnagRelay is an essential tool for any development team."
"Finally, a bug reporting tool that captures everything developers need! No more back-and-forth asking for screenshots or browser details."
Same Features.
Better Price
Enterprise-grade features at a fraction of the cost. Choose the plan that fits your team.
Individual
Starter
Studio
✅ 14-day free trial • 💳 No credit card required • 🚪 Cancel anytime
FAQs
Answers to the most common questions about SnagRelay
A Capture Tool
Not Another Issue Tracker.
SnagRelay captures professional bug reports and sends them to the issue tracker you already use. No separate board to check. No data in two places.
| What You Get | SnagRelay | Alternatives |
|---|---|---|
| Setup Time | Under 5 minutes | 30-60 minutes |
| Data Lives In | Your Issue Tracker | Their Platform |
| Context Switching | None | Constant |
| Screenshot Quality | HD with Pro Annotations | Varies by Tool |
| Session Replay & Playback | Full Recording + Player | Limited or Not Available |
| Video Recording | 60-sec Full HD Included | Limited or Paid Only |
| Console & Network Logs | Always Included | Often Extra Cost |
| AI Reproduction Steps | Automatic | Manual |
| Smart Duplicate Detection | Learns Your Patterns | Manual Review |
| AI Assignee Suggestions | Improves With Your Team | Manual Assignment |
| Cost Comparison | Up to 5x More Affordable | Enterprise Pricing |
Everything You Need to
Report Bugs Perfectly
Comprehensive tools that capture every detail developers need
Smart Screenshot Annotations
Capture and annotate screenshots without leaving your app. Highlight issues, draw attention to bugs, add comments, and hide sensitive information - all with intuitive tools.
- Highlight problem areas with color overlays
- Draw with pen tool for precise markings
- Add arrows to point at specific elements
- Comment directly on screenshots
- Hide/redact sensitive information (API keys, passwords)
- One-click capture, instant editing
Session Replay & Playback
Watch exactly what users experienced before reporting a bug. Full session replay captures every interaction, scroll, and click - then plays it back like a movie in your dashboard.
- Records complete user session automatically
- Replay every interaction step-by-step
- See exact mouse movements and clicks
- Track scroll behavior and form inputs
- Works on all devices (desktop, tablet, mobile)
- Visual playback player in your dashboard
Video Recording with Auto Reproduction Steps
60-second screen recording with AI-generated reproduction steps. Every video automatically becomes a detailed step-by-step guide for developers.
- Records up to 60 seconds of screen activity
- Tracks every click and user interaction
- Auto-generates detailed reproduction steps
- Captures form inputs and navigation flow
- Developers know exactly what happened
- Perfect for complex, hard-to-describe bugs
Complete Technical Context
Capture everything developers need to fix bugs fast. Full console logs, error stack traces, and network activity - all automatically collected.
- All console errors and warnings captured
- Failed HTTP/HTTPS requests with status codes
- Frontend error logs with stack traces
- Network request timeline and payloads
- Browser metadata and environment details
- No manual data collection required
AI Triage Agent
Our autonomous agent analyzes every report to instantly determine priority, assign the right developer, and categorize the issue - before it hits your backlog.
- Instant priority scoring (P1-P5)
- Smart assignee routing based on context
- Automatic issue categorization
- Learns from your team's history
- Filters out noise and spam
- Zero manual triage required
Semantic Duplicate Detector
Stop solving the same bug twice. Our semantic engine checks every new report against your existing backlog to block duplicates and link related issues.
- Semantically compares issues (meaning vs keywords)
- Blocks duplicate tickets automatically
- Links related reports as rich comments
- Prevents backlog bloat
- Works across your issue tracking tools
- Guarantees maximum developer ROI
Stop Triaging.
Start Automating
Join the teams using SnagRelay to eliminate ticket bloat and focus on delivering features, not paperwork.
No credit card required • Start your Free Plan today